An account is usually activated the same day a customer applies.
The ATM Card is usually given a week later after the customer pays the required amount.
In case of any delays, the customer should contact their branch for more information.
The duration of getting a Co-op Bank loan usually depends on the type of loan one wants. i.e. personal loans, business loans, SME loans and others;
The minimum time that one can get a loan is usually between 48 working hours and 2 weeks depends on the amount and type of loan.
Yes. It is possible for one to get a loan using a title deed but it depends on the type of loan needed.
The requirements of getting a loan depend on the type of loan and can only be communicated at the branch after the customer identifies the type of loan
Yes, all branches are open on weekends from 8:30 am to Noon.
Some branches have extended hours on weekdays and weekends. Kindly visit the Co-op Bank website www.co-opbankss.com for more details or Call contact Centre Tel: +211 921 494 670 during working Hours.
We utilize a variety of communication channels to speak to our customers.
Such as Facebook, Twitter, Co-op Bank website, Major Newspapers, Billboards, SMS, Email, Branch staff and ATM display screens. We do our best to keep our customers informed of any major changes.
The Bank does its best to ensure ATM cards are processed quickly.
If there is any delay the branch will alert the customer.
However, teller services are still available even when a customer does not have their ATM card.
Majority of our branches open at 8:30am to 4:00 pm weekdays and at 8:30am to Noon.
The Executive Banking hall and a few select branches have extended hours.
Kindly visit the Co-op Bank website www.co-opbankss.com for more details or contact Centre Tel: +211 921 494 670